PURCHASING FIREARMS ONLINE
It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may picked up at our store or shipped to a FFL (gun store) near you. We will contact and verify the FFL you selected during checkout, before we ship your firearm(s).
If you are not satisfied with your purchase, please contact us within 5 business days of purchase. Returns will not be accepted without a Return Authorization Number. Issued RA numbers are valid for 30 days then cancelled. Merchandise returned must be re-packed in such a way that is in saleable condition when received. (no writing on internal boxes/packaging intact) All returns will be assessed a 25% restocking fee as well as shipping charges.
Sales on the following items are final:
- Special order items.
- Products sold "as is" or "used" or that have been installed or used after receipt.
- NFA items.
- Illumination devices, electronic sights and optics.
- All Firearms, new and used (in the event of a failed backgourund check or other extrnuating circumstance the firearm may be returned and placed on consignment)
Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.
GENERAL FIREARM SALES
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory, not to Ken & Deb Guns LLC. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL). A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
All orders are shipped promptly from our warehouse or in-store inventory within "3 - 10" business days using UPS, FedEx, or USPS. Tracking numbers will be provided once shippment occurs.
ONLINE PRICE & DESCRIPTION ERRORS
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.